We Assure Quality Through Our Processes

At Özar Group, we shape our quality management approach in line with the process-based principles and requirements of IRIS Certification®, specifically developed for the railway industry. Meeting customer expectations, ensuring technical compliance, effectively managing risks and continuously improving process performance form the foundation of our quality system.

Throughout our product and supply processes, we systematically monitor technical compliance, supplier qualification and performance, documentation control, product and document traceability, controlled change management and on-time delivery. We place particular emphasis on ensuring that technical specifications, drawings and applicable quality requirements are correctly implemented and documented at every stage of the supply process.

Our approach goes beyond correcting non-conformities. We focus on identifying root causes and implementing corrective actions to prevent recurrence. Through risk and opportunity assessment, performance monitoring, supplier development and continuous improvement activities, we aim to enhance the effectiveness and reliability of our processes.

Our quality policy is built on the principles of customer focus, technical accuracy, traceability, risk-based thinking, continuous improvement and long-term cooperation. Our objective is not only to supply compliant products, but to provide our customers with a reliable and consistently controlled supply process.